We are so confident you will fall in love with our products, we offer a 100% Satisfaction Guarantee! Yes my love, that even covers you if you change your mind on a shade. If you are not satisfied with your purchase you may return it within 31 days of purchase.
Our commitment to this planet
Kuckian products are 100% Vegan & Cruelty Free
Kuckian stands firmly against the use of animal testing in cosmetics. Safety requirements vary from country to country, but Kuckian is sold internationally, and we uphold the highest standards of compliance in line with various international industry regulations, including those imposed in the United States.
Customs Duty & Fees (Outside US)
In our experience, less than 10% of orders sent outside the US incur Customs and Duty Fees. You can check the fee's you may incur within your Governments import tax and duty guidelines. Kuckian is not responsible for paying import duty and taxes generated by your country. If you live in the US, your items are being shipped from within the country so we guarantee there will be no Customs & Duty Fees to pay.
Customer Happiness Team
Our Customer Happiness Team are here to look after you. We work from Monday through Friday from 8am to 6pm GMT. To get in touch, write to us using the contact form on the "Contact" page, and we will get back to you by email. We always have time for you and we are here to help.
Shipping & Returns
- Kuckian has an amazing returns policy which keeps the customer in mind at all times
- We hope you will absolutely fall head over heels in love with your Kuckian purchase
- However, if you are not satisfied with your purchase made through the Kuckian website, you can return it to us within 31 days (1 month) of your orders delivery for a refund
If you purchase a lipstick but don't like the shade, you can send it back for a refund. We invest a lot into our products, we are really confident in them and if you as our customer are not happy, we are not happy. Find more in-depth details below.