We have warehouses in the United States, Canada and the United Kingdom. We are working to bring Kuckian to more regions this year.
We've launched in the United Kingdom! Our EU launch is coming in late 2022.
Not if you live in the United States, United kingdom or Canada, because we have warehouses in these countries.
International: Customs & Duty will be dependent on your countries tax and duty laws.
All orders come with complementary tracking. With the Standard Shipping option, US orders take 3-7 days, Canadian orders take 3-10 days and UK orders take 2-4 days (working days).
In a hurry? Alongside standard shipping, we offer high speed shipping options at checkout.
We use a range of national and local courier partners. All U.S. orders come with tracking. The shipping option you select at checkout will determine the carrier we use, and our carrier selection is dynamic as to avoid disruption from poor weather conditions or strikes as much as possible.
For orders in the United Kingdom, we use Royal Mail.
PREP - To unlock the true potential of Kuckian's Liquid Velvet formula, exfoliate lips to remove any dead skin and apply a little moisturizer. This will make sure the lipstick looks smooth.
APPLY - Remove any excess moisturizer by kissing the back of your hand, then apply a thin layer of liquid lipstick over the lip and allow to set for 1 minute - don't press lips together during this time! The formula is very pigmented and a little goes a long way, so apply a single, light layer to avoid dryness or texture
ADAPT & MAINTAIN - Our Liquid Velvets won't 'fill in' lip wrinkles in the same way traditional lipsticks will. If your lips are very textured, try leaving a little extra moisturizer on them before applying the lipstick.
Other Liquid Lipsticks dry to form a layer which can crack and break away in chunks which is not cute - our formula is different because it applies super thin and doesn't form a peel-able film.
Exfoliate your lips with a cleansing solution designed to remove water-proof makeup. If you're looking for makeup cleanser suggestions, we personally recommend Johnsons Makeup Wipes or Decléor Micellar Water. An organic alternative is coconut oil which will melt the product away.
Using cheaper makeup wipes which contain less cleanser in combination with the excess rubbing that would be required to remove the product would lead to sore lips, so we advise against using this. A formula with powerful staying power requires a good cleanser.
Yes. We are so confident you will fall in love with our products, we offer a 3 month 100% Satisfaction Guarantee. If you are not satisfied with your purchase you may return it within 3 months of purchase. Learn more in our "Returns Policy" (click here).
If you have any questions, our Happiness Team are here to help via our "Contact" page (click here)
Our Customer Happiness Team are here to look after you.
We work from Monday through Friday from 8am to 8pm GMT. To get in touch, write to us using the contact form on the "Contact" page (click here)
Yes, we are Vegan & Cruelty Free.
Animal testing is illegal in the EU and Kuckian is a London-based brand.
We LOVE animals, and we are dedicated to acting against cruel animal testing!
We don't accept private donations as we are not a registered charity.
The Kuckian Foundation is an internal company fund in which we donate a portion of every sale towards our own projects in Third World and Developing countries. This is not a registered charity and we do not claim any tax benefits from doing this. We take a unique approach to each project we work on, and prefer to manage progress and budgets internally, sharing periodic updates via our Newsletter (sign up below)
We are dedicated to becoming the most eco-friendly prestige cosmetics empire internationally.
Our present movements towards this commitment include:
- Packaging manufactured using a high-percentage blend of recycled materials
- 100% recyclable outer packaging
- 97%* recyclable lipstick tubes
- Reusable packaging - Our 3 Piece Lip Collections provided a permanent storage solution for a lipstick and two lip liners (these are now Sold Out & Out of Edition)
- Single country manufacturing . We've built a manufacturing process with factories that geographically allow us to significantly minimize the pollution generated during the transportation process of product components towards final assembly.
Yes. Inclusivityrepresents a core element of Kuckian's DNA
All formulation, web-design, packaging design & shade selection is done in-house. No third parties are involved in our creative executive decisions.
We believe this keeps the brands imagery consistent and cohesive.
We are an independent family pushing the limits of cosmetic luxury. We are not a corporation.
We want you to be happy. So we have a tremendous 3 month returns policy.
Kuckian Ltd, CRN:08806573
152 - 160 City Road, Kemp House, London, EC1V 2NX, United Kingdom